Microphone-Store operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you, the Customer, with a curated shopping experience (the "Service"). Microphone-Store is powered by Shopify, which allows us to provide you with this service. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, or make purchases or other transactions through the Service, or otherwise contact us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you confirm that you have read this Privacy Policy and understand how information about you is collected, used, and disclosed as described in this Privacy Policy.
Ⅰ. Personal information we collect or process
When we use the term "personal information," we mean information that identifies you or another person, or that could reasonably be associated with you or others. Personal information does not include anonymously collected or de-identified information, i.e., information that does not identify you or reasonably be associated with you. We may collect or process the following categories of personal information, including inferences drawn from it, based on how you use the Services, your country in which you are located, and as permitted or required by applicable law:
• Contact details include your name, address, billing address, shipping address, phone number, and email address.
• Financial information includes credit, debit, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
• Account information includes your username, password, security questions, preferences, and general settings.
• Transaction information includes items you browse, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel your purchase, as well as your transaction history.
• Contact records include information you provide when you contact us, such as what you filled out when sending a customer support inquiry.
• Device Information includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information includes information about your use of the Service, including how and when you use or browse the Service.
Ⅱ. Sources of personal information
We may collect personal information from:
• Collected directly from you, including when you create an account, access or use the Service, contact us, or otherwise provide us with personal information;
• Collected automatically through the Service includes information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of cookies and similar technologies;
• From our service providers, including when we engage them to provide certain technologies, and when we collect or process your personal information on our behalf;
• From our partners or other third parties.
Ⅲ. How we use your personal information
Depending on how you interact with us or the content of the Services you use, we may use personal information for the following purposes:
• Provide, customize, and improve the Service. We use your personal information to provide the Services, including the performance of a contract with you; processing payments; Ship orders; Remember your preferences and items of interest; To send you account-related notifications; Process purchases, returns, exchanges, or other transactions; create, maintain, and otherwise manage your account; arranging transportation; Assist in handling any returns and exchanges; Support comments; and personalizing your shopping experience, such as suggesting products that are relevant to your purchase history. This may include using your personal information to better customize and improve the Service.
• Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information by email, text message, or post, and to display online advertisements for products or services on the Service or other websites based on items you have previously purchased or added to your shopping cart and your other activity on the Service.
• Security and Fraud Prevention We use your personal information to verify your account; Provide a secure payment and shopping experience; detect, investigate, or take action against possible fraudulent, illegal, dangerous, or malicious activity; ensuring public safety; and maintaining the security of our services. If you choose to use the Service and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with others.
• Contacting You We use your personal information to provide you with customer support, respond to your needs, provide efficient services, and maintain our business relationship.
• Legal Reasons We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil forensics, potential or actual litigation, or other adversarial legal proceedings, and to process or investigate possible violations of our terms or policies.
Ⅳ. How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties within the scope of this Privacy Policy for lawful purposes. Such situations may include:
• Disclosure to Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, shipping, and shipping).
• To business and marketing partners for the purpose of providing marketing services and serving advertisements to you. For example, we work with third-party services through Shopify to personalize ads based on your online activity across different businesses and websites. Our business and marketing partners use your information in accordance with their respective privacy notices. Depending on your country, you may have the right to ask us to stop sharing your information for targeted advertising and marketing purposes based on your online activity across different businesses and websites.
• When you instruct, request, or otherwise consent to our disclosure of certain information to third parties, such as for product shipping, or through your use of social media widgets or logging into integration features.
• Disclosure within our affiliates or corporate groups.
• In connection with business transactions such as mergers or bankruptcies, to comply with any applicable statutory obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, rights, and the rights of our users or others.
Ⅴ. Relationship with Shopify
The Services are hosted by Shopify and collect and process personal information about your access to and use of the Services in order to provide you with and improve the Services. The information you submit to the Services will be transferred to and shared with Shopify and third parties who may be located outside of your country in order to provide you with and improve the Services. In addition, to help protect, grow, and improve our business, we use certain Shopify enhancements that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhancements, Shopify may use the personal information we collect about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to your request to exercise your right to use your personal information for the purposes described above. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on your country, you can exercise certain rights regarding your personal information here: the Shopify Privacy Portal link.
Ⅵ. Third-Party Websites and Links
The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that are not affiliated or controlled by us, please be sure to review their privacy and security policies and other terms of service. We do not guarantee or are responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. The information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewed by other users of the Service and/or users of those third-party platforms, and our or third party's use of this information is not restricted. Our provision of such links does not in itself imply endorsement by us of the content of such platforms or their owners or operators, except as otherwise stated in the Service.
Ⅶ. Child data
The Service is not intended for children, and we do not knowingly collect any personal information from minors in your jurisdiction. If you, as a parent or guardian, become aware that your child has provided us with personal information, you can contact us using the contact details provided below to request deletion. As of the effective date of this Privacy Policy, to the best of our knowledge, we do not "share" or "sell" (subject to terms as defined in applicable law) personal information of minors under the age of 16.
Ⅷ. Information security and retention
Please note that no security measures are foolproof or foolproof, and we cannot guarantee "absolute safety". In addition, any information you send to us may not be secure in transit. We recommend that you do not send us sensitive or confidential information through unsecured channels.
The retention period of your personal information depends on different factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Ⅸ. Your Rights and Choices
Depending on your country, you may have some or all of the following rights in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may deny your request where permitted by law.
• Right to Access/Know. You have the right to request access to the personal information we hold about you.
• Right to delete. You may have the right to request that we delete the personal information we maintain about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information about you that we maintain.
• Portable rights. In certain circumstances and certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
• Manage communication preferences. We may send you promotional emails and you can stop receiving such messages at any time by using the unsubscribe option shown in our emails. If you opt out, we may still send you non-promotional emails, such as notifications related to your account or order.
You may exercise any of the above rights by contacting us at the location indicated on the Service or through the contact details provided below. For more information about how Shopify uses your personal information and any rights you may have, including those related to data processed by Shopify, please visit: https://privacy.shopify.com/en.
We will not treat you differently because you exercise any of the above rights. Subject to permitted or required by applicable law, we may need to verify your identity in order to process your request. Subject to applicable law, you may designate an authorized agent to make a request to exercise your rights on your behalf. Before accepting a request from an agent, we will ask the agent to provide proof that you authorize them to act on your behalf and may require you to verify your identity directly with us. We will respond promptly to your request within the time limits set by applicable law.
Ⅹ. Complaints
If you have a dispute about how we process your personal information, please contact us using the contact details provided below. Depending on your country, you may have the right to appeal our decision by contacting us using the contact details provided below or by submitting a complaint to your local data protection supervisory authority.
Ⅺ. International transfers
Please note that we may transfer, store, and process your personal information outside of your country.
If we transfer your personal information outside the EEA or the UK, we will use accepted data transfer mechanisms, such as Standard Contractual Clauses issued by the European Commission or any equivalent contract issued by the relevant UK competent authority, unless the country to which the data is transferred has been recognized as having an adequate level of data protection.
Ⅻ. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "last updated" date, and provide notice as required by applicable law.
ⅫⅠ. Contact information
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please call, email support@microphone-store
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